+44-20-3695-1294 (ID:225425)
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Context Help

If you lose your way inside our hosting Control Panel, the first thing you should do is click the Help button, which is visible on each and every page. A pop-up window will open. It comprises comprehensive info about all the operations that you can perform on the page in question. Each popup shows up on the same page so that you can quickly get back to your work.

Video Tutorials

We have a wide collection of tutorial video clips clarifying how to work with our web hosting Control Panel. They're meant for those of you who would like to see how things are getting done rather than just reading articles. Thus, anyone can swiftly find their way around our web hosting Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the answer you are looking for, take a peek at our extensive Frequently Asked Questions section, which contains questions asked by real users and offers real solutions. We constantly "revamp" our FAQ database with new entries in an attempt to embrace all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, you can touch base with our fantastic team of technical support engineers available 24x7 and ready to help you with any issue. Each support ticket you send will be answered within 1 hour (the average trouble ticket response time being approximately 20 mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 225425

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com